At Wave, consulting is at the core of what we do and who we are. Beginning in the late ’90s, our consulting first ethos has empowered us to build a custom solution for each customer’s specific requirements contrary to a out of the box program. We work hand-in-hand with our clients throughout Raleigh, devoting time and resources so that we have a complete understanding of their pain points and desires and can craft a custom approach to strategic digital transformation.

Back Office Modernization

The Back Office is the foundation of your company. If your workflows have a lot of hold-ups, the resulting loss of productivity will multiply throughout your entire organization. For example, let’s say a business onboards a new client in minutes but requires several weeks to bring on a new employee or vendor. That’s an issue because both your employees' talent and your vendor’s products play a critical role in providing exemplary service to the customer. Therefore, if those components are not operating accurately, your customer is ultimately the one who suffers. Your Front Office can only be as seamless as your Back Office, and both must be included in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our expertise includes a full understanding of your business processes as well as the software that aptly delivers intelligent information. We how to ask the right questions and can define the right data to bring clarity to questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Planning is the most crucial element of a migration. Every migration requires a certain amount of strategic digital transformation of the data moving from the source repository to the destination. Considerations need to include folder structure, metadata mapping, security, search capabilities, and many other aspects that will enable users to find pertinent content. It’s crucial that you spend the time to document the problems you have and what is required to move ahead.

 
 
 

Intelligent Information Management

It is widely known that the modern business relies on several sources to aggregate data whether it’s a ERP, CRM, HCM, or ECM. Regardless of which system you’re using, it contains important business information and content that is crucial to the success of your organization. Both companies and their customers require information from multiple repositories to complete work, and this adds additional challenges if that data is not easily accessible. The legacy route was to pull data into a central archive but this route is not supportable forever as one system can’t govern everything, particularly in some SMBs and enterprise businesses.